832-257-0529
SERVICE DETAILS
Grass Clippings
Our top of the line commercial grade mowers finely mulch cut grass and redistribute it back into the lawn. This “grasscycling” process delivers healthy vitamins and nutrients to the lawn and reduces the amount of yard waste that is send to our landfills.
Contracts
We are confident that our clients will be happy with our work, therefore we do not
require contracts for most our maintenance services. Full Service Maintenance programs
do require contracts since the services and costs are spread across the entire year.
Skipping service
To skip a service, call or email 24 hours prior to the next scheduled service. We
do not accept same day skips or cancellations.
Cancellation of services
Our services can be canceled by providing a written notice via mail or email 48 hours
prior to the next scheduled service. We do not accept same day skips or cancellations.
Damage Complaints
Please immediately report any property damage that was caused by our service. We will not be responsible for any repairs or replacement of property that is done without our consent.
Rain
All work that is delayed due to inclement weather will be rescheduled in the same
order it was originally scheduled. Please keep in mind that bad weather at the beginning
of the week could affect the entire week’s schedule.
Sprinkler Systems
We will gladly repair a sprinkler head that we break with our mowers. If we knowingly
break a head at the time of service we will replace the sprinkler head immediately.
If we unknowingly break a sprinkler head, please notify us as soon as possible and
we will promptly repair it. We will not be responsible for third party repairs to
sprinkler systems without our consent.
Personal Injury
Please try to stay indoors while the crew is completing the service. However, if
an area of the yard is being used during our service please let the crew know and
they will bypass that area. There will be no credit for having the crew bypass an
area of the yard.
Customer Referral
If you refer a customer who signs up for weekly services we will credit your account
with one free service (up to a $25.00 maximum).
Landscape Quotes
Due to fluctuating market prices our landscape quotes are valid for 30 days. After 30 days contact us to and we will provide another estimate at no charge.
Service Performance
Please contact us as soon as possible if we have missed service on a property or
have done an unsatisfactory job. Upon notification we will examine the property and
take whatever steps are necessary to remedy the problem.
Pet Waste
Please remove all pet waste from lawn the day before service. We do offer pet waste
removal (see additional services). However, this service must be requested at least
24 hours prior to service.
Pets
Please secure pets indoors on the day of service. If a pet remains in the service
area we will make every effort to prevent its escape. If the pet does manage to escape
we will do everything possible to safely return the pet. However, we will not be
responsible for lost pets.
Locked Gates
Please check that all gates are unlocked on the day of service. Homeowners will still
be charged for service if any gate is locked when we arrive. The homeowner may provide
us with a combination to unlock the gate when we arrive. Upon completion of our services
all gates will be re-
832-257-0529